Start with the question you need answered
A Deep Poker site or account problem
Use our contact channels below. Include the page address, what you expected, what happened and the device/browser involved. A Deep Poker account is separate from a ClubGG account.
An incorrect article or directory entry
Use the editorial correction checklist. We can review our own pages; a correction request does not authenticate an outside person or establish a Club relationship.
A ClubGG account, app or product question
Use the official ClubGG Help Centre (opens a new tab). Deep Poker cannot reset a ClubGG account or act as ClubGG support. Questions about a role assigned within a particular Club belong with that Club’s responsible administrator.
A private Club’s membership or conduct
Contact that Club’s administration. ClubGG’s administration guidance limits its involvement in internal disputes. A listing here does not make Deep Poker the administrator. See how to document an integrity concern.
ClubGG is a free poker client that only offers poker gameplay with play money that doesn’t have any monetary value and is not affiliated with, sponsoring, or endorsing this promotional activity.
Contact Deep Poker
These are the contact destinations designated by Deep Poker. We do not promise a response time, and this page does not verify that a particular conversation or sender is genuine. Non-email links open an external service in a new tab; email opens your mail application.
Telegram
Message Deep Poker about this website or a Deep Poker account. This is not ClubGG account support.
Open TelegramAn alternative message channel for the Deep Poker team. Keep your initial message limited to the issue.
Open WhatsAppUse email for a written description of a site problem, correction, press question or partnership enquiry.
support@deep.pokerA useful editorial correction
You do not need a Deep Poker account to report an error. For page corrections, use Deep Poker's email address and identify the message as a page correction. This is a general Deep Poker mailbox, not a dedicated editorial-only channel. The Telegram and WhatsApp links above are general support routes, not the correction intake described here.
Include only what is needed to locate and assess the issue:
- The exact page URL and the sentence, figure or listing in question.
- What appears incorrect, and when you observed it.
- A relevant public source or a concise description of the evidence—not an unrelated account history.
- For a Club ID mismatch, the supplied name/ID and the different destination you saw. Redact account details from any screenshot.
Separate a suggested correction from facts you can demonstrate. We may need further evidence before changing a record; submitting a request does not guarantee publication or verify a commercial claim. For the underlying checks, read the Club ID guide.
Keep secrets out of a support message
Do not send passwords, one-time sign-in codes, recovery codes, wallet seed phrases, identity documents or complete financial records to report an editorial error. Start with a minimal description. Keep originals privately if you need to document a dispute.
Compare a sender’s exact handle and destination with this page; a copied name, logo or profile image does not establish identity. Open the listed route yourself if an unsolicited message seems suspicious. Never share a password to prove who you are.
Read impersonation warning signs and dispute documentation. Deep Poker does not promise recovery, a sanction or a resolution time.
Follow updates or read public reviews
These destinations are separate from direct support. Avoid posting private account information in public comments or reviews. Links open a new tab.
Telegram channel
Public Deep Poker announcements and website updates; separate from the direct-message support account.
Open channelFollow Deep Poker on Instagram.
Open InstagramTrustpilot
Our public profile on an independent review platform. It is not an account-support or dispute-resolution channel.
View on Trustpilot